Shipping policy
Shipping Policy
Thank you for shopping with The Little Bookstore! ♡ I carefully pack each order and can’t wait for your bookish goodies to arrive.
Processing Times
Orders are typically processed and packaged within 2–4 business days after your order is placed, excluding weekends and holidays.
During new collection launches, sales, or other busy periods, processing times may be slightly longer. I appreciate your patience while I carefully prepare your order.
Shipping Within Canada
I currently ship within Canada.
Shipping rates and available delivery options will be calculated at checkout based on your order and delivery location.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
Please note that estimated delivery times shown at checkout begin after your order has been processed.
Shipping Addresses
Please double-check your shipping address before completing your order.
If you notice an error after placing your order, please contact us as soon as possible. I will do my best to update the address before your order ships, but I cannot guarantee changes once an order has been processed or shipped.
The Little Bookstore is not responsible for orders delivered to an incorrect address provided by the customer.
Delayed, Lost or Damaged Packages
Once a package has been handed over to the shipping carrier, delivery times may be affected by circumstances outside of our control.
If your tracking information shows that your package has been delivered but you cannot locate it, please check around your property and with household members or neighbours before contacting the shipping carrier.
If your order arrives damaged, please contact me as soon as possible with your order number and photos of the damaged item and packaging, and I’ll be happy to help.
Questions?
If you have any questions about your order or shipping, please reach out through my Contact page. I am always happy to help! ♡